Who uses a mortgage broker?

January 9, 2015

Approximately 30% of Ontario consumers used a mortgage broker in 2010, a number that has remained consistent for the past several years, while 50% used a bank.

According to a recent Mortgage Consumer Survey by CMHC, the average mortgage broker’s client had the following characteristics:

  • 51% had a household income under $60,000 while 49% had an income over $60,000
  • 44% were between 35 and 54 years old, while 34% were 18 to 34 years old and 22% were over 55 years old
  • 19% were self employed
  • 92% of first time purchasers who used a mortgage broker were either rather or totally satisfied
  • 87% of repeat purchasers who used a mortgage broker were either rather or totally satisfied
  • 87% of refinancers who used a mortgage broker were either rather or totally satisfied
  • 80% of renewers who used a mortgage broker were either rather or totally satisfied.

Mortgage brokering in Ontario is regulated by the Financial Services Commission of Ontario (FSCO) and requires a license.  To obtain a license you must first pass an accredited course.  The Real Estate and Mortgage Institute of Canada Inc. (REMIC) is accredited by FSCO to provide the course.  For more information please visit us at www.remic.ca/getlicensed or call us at 877-447-3642.

Of all consumers,

  • 81% of renewers remained with their current lender indicating that service was their major reason for this loyalty
  • 65% of repeat purchasers remained with their current lender indicating that service was their major reason for this loyalty
  • 65% of refinancers remained with their current lender indicating that service was their major reason for this loyalty
  • 58% of first time purchasers remained with their current institution indicating that relationship was their major reason for this loyalty, followed closely by rate.

In addition, 68% of all consumers indicated that they wanted to pay off their mortgage as quickly as possible. However, only 27% of consumers actually used prepayment options in 2009. According to an RBC Survey, 34% of respondents said they didn’t use prepayment options because they didn’t have the money to take advantage of prepayment options, while 30% had other debts they wanted to pay off first and 20% wanted to invest before prepaying their mortgage. The following chart, based on Statistics Canada information, illustrates the number of families by income segment in Canada.

 20062007200820092010
Family Income by Family Type (number of families)
Total, all income groups7,629,3307,727,8707,832,0607,926,2107,989,380
Under $10,000217,430198,050194,670199,350189,700
$10,000 and over7,411,9007,529,8207,637,4007,726,8607,799,670
$15,000 and over7,291,6507,416,2707,527,1407,613,7707,695,970
$20,000 and over7,125,3407,258,7707,374,9007,459,6807,552,050
$25,000 and over6,887,1207,043,5307,177,0607,262,9107,355,530
$30,000 and over6,552,8706,734,3006,876,7806,958,6507,045,540
$35,000 and over6,211,1306,398,8306,549,2206,620,7706,708,710
$40,000 and over5,869,2106,068,5706,228,6506,288,2006,383,220
$45,000 and over5,524,2805,734,3705,900,9205,949,7506,052,150
$50,000 and over5,179,1205,397,9005,571,4205,611,5205,719,630
$60,000 and over4,495,5504,727,7304,915,0804,939,3705,059,180
$70,000 and over3,838,2004,077,9404,277,2704,292,6604,420,250
$75,000 and over3,526,7203,767,3503,969,1603,982,5904,111,920
$80,000 and over3,229,6703,469,5503,672,8403,684,9903,815,020
$90,000 and over2,684,6802,915,8003,119,3703,129,5603,258,520
$100,000 and over2,210,9902,430,2102,626,6602,636,3102,761,360
$150,000 and over824,840947,3101,063,2401,072,9901,148,440
$200,000 and over368,150424,320476,110476,050510,820
$250,000 and over209,710238,760261,300256,550274,930

According to Statistics Canada the median income of Ontario families after taxes in 2010 was approximately $71,540.

 20062007200820092010
Median total income, by family type, by province and territory
Canada63,60066,55068,86068,41069,860
Newfoundland and Labrador50,50055,21059,32060,29062,580
Prince Edward Island56,10058,61061,01062,11063,610
Nova Scotia56,40059,20061,98062,55064,100
New Brunswick54,00056,93059,79060,67062,150
Quebec59,00061,78063,83064,42065,900
Ontario66,60069,19070,91069,79071,540
Manitoba58,70062,07064,53065,55066,530
Saskatchewan60,50065,12069,80070,79072,650
Alberta78,40082,03086,08083,56085,380
British Columbia62,60065,78067,89066,70066,970
Yukon76,00081,08085,07084,64086,930
Northwest Territories88,80094,22098,53098,300101,010
Nunavut54,30056,16058,59060,16062,680

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